Consumer Alerts


KeyLock300x200Protect Yourself From Attempted Fraud & Identity Theft!

Always be on guard! NEVER give your bank account number, or personal information to anyone who calls or emails you such a request. Scammers and Identity Thieves are constantly inventing new ways to convince you to give them information that puts your money at risk. Some of their scams sound very convincing. If you are ever in doubt, wait and verify the source first. Please read our tips on how to protect yourself, and keep up to date on the newest scams.

In effort to better protect our customers from being victims of fraud, we want to keep you informed of the recent scams and frauds that we are aware of. Be your own front line of protection by knowing what dangers to avoid, and by knowing and monitoring your own finances. These alerts and the links below will help you stay informed and on your guard against crimes of fraud and identity theft.

 

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Visit the Federal Trade Commission ID Theft Site  This website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you DETER, DETECT, and DEFEND against identity theft. 

The Federal Trade Commission’s main website also has a wealth of information to protect you.

Tips on How To Stay Safe on Your Mobile Device!

Convenience is the driving factor in the rise of mobile banking.  It opens the doors to consumer choice and access to banking options. But as mobile devices, like smartphones and tablets, become more popular, hackers are finding savvy ways to steal information. We urge you to be cautious when using mobile devices to do your banking.

It’s important to take a common sense approach to mobile banking. Use caution on your phone just like you would a computer.  If you’re careful, you can really enjoy mobile banking’s benefits safely and securely.

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Following are a few tips to protect your information:

  • Avoid storing sensitive information like passwords and social security numbers on your mobile device.
  • Password protect your mobile device and lock it when not in use.
  • Be aware of your surroundings. Don’t type any sensitive information if others around you can see.
  • Log out completely when you complete a mobile banking session.
  • Protect your phone from viruses and malware just like you do for your computer by installing mobile security software.
  • Download the updates for your phone and mobile apps.
  • Use discretion when downloading apps.
  • If you change your phone number or lose you mobile device, let your financial institution know right away.
  • Monitor your accounts regularly and report suspicious activity to your financial institution immediately.